Inspect in a consistent order

  • Water leaks, damp and visible drainage issues.
  • Heating, hot water and any reported fault codes.
  • Sockets, lighting and signs of heat damage.
  • Doors, windows, locks and means of escape.
  • Roof, gutters and external trip hazards.
  • Decorative condition and end-of-tenancy works.

Separate urgent defects from planned work

Record immediate safety or damage-limitation work separately from improvements. Give each item a location, photograph, priority, responsible trade and target date so it cannot disappear into a general snagging list.

Use one accountable job record

Multi-trade work becomes easier to control when every instruction, approval and completion photograph sits under one property record. Firstline Property Care is designed to coordinate that process across different specialists.

Safety first. If there is immediate danger, fire, suspected gas escape or risk to life, leave the area and contact the appropriate emergency service. Online guidance cannot diagnose a property fault.