Treat heat, smoke and crackling seriously
Stop using the affected socket or appliance. If it is safe to do so, switch off the relevant circuit or the main switch. Do not touch damaged equipment, exposed wiring or anything that is wet.
When to leave and call emergency services
If there is smoke, fire, sparking that will not stop or any immediate danger, leave the property and call the emergency services. Do not use water on an electrical fire.
What an electrician will need
- Where the smell or heat started.
- Whether a breaker has tripped.
- Which appliance or circuit was in use.
- Any visible scorching, buzzing or intermittent power.
Safety first. If there is immediate danger, fire, suspected gas escape or risk to life, leave the area and contact the appropriate emergency service. Online guidance cannot diagnose a property fault.